I admit to submitting the duplicate claim.
I did not process any payment, nor did I conduct any external business. In fact, I submitted a report recommending the tool to the IT Procurement team on [Date]. Ironically, my attempt to help the company has been flagged as a violation.
[Name of Manager/HR] [Company Name]
This was purely a clerical error. I submitted the report on Monday via the app, but the app crashed. When I reopened it, there was no pending claim, so I re-submitted it on Tuesday. The system processed both due to a lag.
Regards,
I refer to your Show Cause notice dated [Date] regarding claim #4452 and #4453.
Regards,
[Current Date]